899ok Withdrawal & KYC Guide

Read this guide and you will know exactly how to submit a withdrawal request on 899ok, what KYC documents to upload before your first payout, how long the process takes, and what to do if something goes wrong.

~24 min to wallet KYC in ~6 hours bKash · Nagad · Rocket · Upay
Min Withdrawal
৳900
Daily Limit
৳80,000
Payout Speed
24 min
KYC Review
6 hrs

Limits, Minimums, and Timing at a Glance

These numbers apply to all 899ok withdrawal requests regardless of which payment method you choose.

Parameter Amount / Time Notes
Minimum withdrawal ৳900 Per single request
Maximum daily withdrawal ৳80,000 Resets at midnight UTC+06
Standard payout time ~24 min After request is approved
First-time withdrawal processing ~1 hour KYC must be approved first
KYC document review ~6 hours Usually faster during business hours

VIP members have higher daily limits. See the 899ok Bonus & VIP page for tier-specific figures.

Supported Payment Channels

899ok pays out to mobile wallets and bank accounts. Use the same channel you deposited with where possible — this speeds up processing.

Method Min Withdrawal Deposit Speed Withdrawal Speed
  • bKash ৳900 ~1 min ~24 min
  • Nagad ৳900 ~1 min ~24 min
  • Rocket ৳900 ~1 min ~24 min
  • Upay ৳900 ~1 min ~24 min
  • Bank Transfer ৳900 ~1 min ~24 min

All times are after the request reaches "Approved" status. Network delays from your wallet provider are outside 899ok's control.

A player on a mobile phone completing an online casino withdrawal to a bKash wallet in Bangladesh

How to Submit a Withdrawal Request: Step by Step

Complete KYC first (see section below), then follow these steps. The whole process from clicking "Withdraw" to money in your bKash account typically takes around 24 minutes.

  1. 01
    Log In to 899ok

    Open the 899ok website or the App and sign in with your registered mobile number and password. Use the Login page if you are on a browser.

  2. 02
    Open the Cashier

    Tap your account balance in the top bar, then select "Withdraw". You will see your available balance and any pending wagering requirement that must be met before withdrawal is allowed.

  3. 03
    Choose Method & Enter Amount

    Pick bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter your wallet number and the amount — minimum ৳900, maximum ৳80,000 per day. Double-check the number before continuing.

  4. 04
    Confirm & Wait

    Hit "Confirm Withdrawal". The system reviews your request; most are approved within a few minutes. Once approved, the funds arrive in your wallet in around 24 minutes total.

KYC Verification: Why It Exists and When It Applies

KYC stands for "Know Your Customer". 899ok requires identity verification before your first withdrawal. This is a standard requirement across regulated online platforms — it protects your account from unauthorised access and prevents fraud.

You only go through KYC once. After your documents are approved, all future withdrawals process without any extra document steps. The review team works around the clock and typically completes verification within 6 hours.

Submit KYC before you request your first withdrawal.

If you submit a withdrawal request without approved KYC, it will be held until verification completes. Upload documents early to avoid delays when you are ready to cash out.

Accepted Identity Documents

899ok accepts any one of the following government-issued documents. The document must be valid (not expired) and show your full name clearly.

National ID Card (NID)

The most commonly used document. Upload a photo of both the front and back sides. Make sure all four corners are visible in the frame.

Passport

Upload the data page (the page with your photo and details). Both a scan and a clear phone photo are accepted — the text must be readable.

Driving Licence

Upload front and back. The name on the licence must match the name on your 899ok account exactly, including spelling.

You may also be asked to verify the payment method (a screenshot of your bKash/Nagad account showing the number and name). Keep this ready.

Uploading Your Documents: Step by Step

Follow these steps inside your 899ok account to submit KYC documents. The process takes about 3 minutes to complete.

  1. 01
    Go to Account Settings

    Log in to 899ok, then tap your profile icon in the top-right corner. Select "My Account" and find the "Verification" or "KYC" tab in the menu.

  2. 02
    Select Document Type

    Choose NID, Passport, or Driving Licence from the dropdown. Then tap "Upload" and either take a photo directly with your phone camera or select an existing image from your gallery.

  3. 03
    Review Before Submitting

    Check the preview: all text must be sharp and readable, edges of the document must be fully visible, and there must be no shadows obscuring the name or ID number.

  4. 04
    Submit and Wait for Approval

    Hit "Submit". The 899ok verification team reviews documents within around 6 hours. You will get a notification when your KYC is approved and you can make your first withdrawal.

Photo Quality: Get It Right the First Time

A blurry or cropped document photo is the most common reason for KYC delays. These tips will help your submission pass on the first try.

Use natural light. Shoot near a window during the day. Avoid camera flash — it creates glare that makes text unreadable.

Show all four corners. The full document must fit inside the camera frame. Do not crop the edges.

Keep it in focus. Tap the document on your phone screen before shooting to lock focus. Text must be sharp enough to read without zooming.

Do not cover any part. Fingers, stickers, or sticky notes over the ID number or name will cause rejection. Lay the document flat on a plain dark surface.

File format and size. JPG or PNG is preferred. Most phone cameras produce suitable files. If the file is too large, use your phone's gallery to reduce size before uploading.

No edited or filtered images. Do not apply any photo filters, brightness adjustments, or edits. The original camera image is required.

Why Withdrawals Fail — and How to Fix Each Issue

If your withdrawal request is declined, you will receive a reason in your account notifications. Here are the most common causes and what to do next.

  • Wagering requirement not met

    Bonus funds come with a 16x wagering requirement. Your available balance must meet this before withdrawal is released.

    Fix: Check your Bonus page for the remaining wagering amount. Continue playing to clear it.
  • KYC not approved yet

    Withdrawal requests submitted before KYC approval are held automatically. This is required before your first payout.

    Fix: Upload your document via Account > Verification. Review takes around 6 hours.
  • Wrong wallet number entered

    A single digit error in your bKash or Nagad number means the payment cannot be sent. The system will return the funds to your 899ok balance.

    Fix: Submit a new request with the correct wallet number. Contact live chat if the funds do not return promptly.
  • Daily limit reached

    The daily maximum withdrawal is ৳80,000 (Starter tier). Any amount above this will be declined for that calendar day.

    Fix: Wait for the limit to reset at midnight UTC+06, or upgrade your VIP tier for a higher daily cap.
  • Name mismatch between account and wallet

    Your 899ok account name must match the registered name on your bKash/Nagad account. Mismatches trigger a manual review and delay.

    Fix: Contact 24/7 Live Chat with proof of identity to request a name correction before resubmitting.
  • Amount below minimum

    Requests below ৳900 are automatically rejected by the system.

    Fix: Increase the amount to at least ৳900 and resubmit.

Your Data Privacy: What 899ok Does with Your Documents

Uploading an ID document is a step many players hesitate over. Here is exactly how 899ok handles your personal data.

Encrypted Storage

All document images are encrypted at rest and in transit using SSL. The files are accessible only to the internal verification team, not to other departments or third-party marketing partners.

Used Only for Verification

Your ID is used solely to confirm your identity before the first withdrawal. It is not shared with advertisers, sold to data brokers, or used for any purpose unrelated to your 899ok account security.

Deletion on Request

Once your account is closed and all obligations are settled, you can request deletion of your personal data including uploaded documents. Contact 24/7 Live Chat to initiate this process.

For the full data policy, see the Privacy Policy page.

  • 18+ Only
  • SSL Encryption
  • 24/7 Support
  • bKash · Nagad · Rocket
  • ~24 min Payout
  • KYC in ~6 hrs
  • Min ৳900
  • Max ৳80,000/day

Common Questions About 899ok Withdrawals

Quick answers to the questions 899ok players ask most often before and after requesting a withdrawal.

01 How long does my first 899ok withdrawal take?
Your very first withdrawal takes around 1 hour because the KYC verification step runs before the payment is released. After KYC is approved (typically within 6 hours of uploading), subsequent withdrawals go through in around 24 minutes. Submit your documents as soon as you create your account to avoid waiting when you want to cash out.
02 What is the minimum amount I can withdraw from 899ok?
The minimum withdrawal amount on 899ok is ৳900 per request. There is no minimum number of requests per day — you can withdraw multiple times as long as each individual request is at least ৳900 and your combined daily total stays within ৳80,000.
03 Can I withdraw to a different bKash number than the one I deposited from?
Payouts must go to a wallet registered in your name. The name on the destination bKash, Nagad, Rocket, or Upay account must match your 899ok account name. Using a different number that belongs to you is possible — contact 24/7 Live Chat to update your payment details before submitting the request.
04 Do I need to submit KYC for every withdrawal?
No. KYC is a one-time process. Once your documents are approved, you will not be asked to upload them again. The verified status stays on your account permanently unless there is a specific security-related reason for re-verification, in which case the support team will notify you directly.
05 My withdrawal is stuck in "Pending" — what should I do?
A request showing "Pending" for more than 30 minutes is unusual. First, check that your KYC is approved and your wallet number is correct. If both are fine, contact 899ok's 24/7 Live Chat with your transaction reference number. The support team can check the status and escalate if needed.
06 Will my welcome bonus winnings be blocked from withdrawal?
Bonus winnings are withdrawable once you complete the wagering requirement of 16x on the bonus amount. For example, if you received a ৳1,000 bonus, you need to wager ৳16,000 in eligible games before those winnings can be withdrawn. Your account balance page shows the remaining wagering amount in real time.
07 Is there a fee for withdrawing from 899ok?
899ok does not charge a fee for processing withdrawal requests. However, your mobile wallet provider (bKash, Nagad, etc.) may apply their own transfer fees when receiving funds. Check your wallet app's fee schedule for exact amounts, as these vary by provider and transaction size.
08 Can I withdraw on the 899ok mobile app?
Yes. The 899ok Android app (version 3.1.9, free, 36 MB, requires Android 7.0 or above) includes the full cashier including deposit and withdrawal. The app can also be used to upload KYC documents by taking a photo directly from your phone. Download it from the App page.

Ready to Play and Cash Out on 899ok?

Create your account now, complete KYC early, and withdraw to your bKash or Nagad wallet in around 24 minutes. Minimum deposit is ৳300 and minimum withdrawal is ৳900.

Register Now Log In

18+ · Play Responsibly · Withdrawal requires KYC verification